z21 Ventures

Kim CC

E-commerce customer support is usually a tradeoff: it's either cheap and robotic or high-quality and expensive. Kim.cc is building the future of customer support with AI agents backed by human experts, enabling brands to scale without sacrificing quality.

Its agentic support platform combines AI automation with human oversight to handle customer service workflows while maintaining empathy, accuracy, and brand consistency. By blending the speed of AI with the judgment of people, Kim.cc helps e-commerce brands reduce support costs, improve customer experiences, and scale operations more efficiently.

FundFund II
Latest round$6M Series A
Kim CC

AI-powered customer support platform for e-commerce

Visit website ↗